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OUR

CODE
OF ETHICS

Learn about the ideas and behavior criteria 
that guide our performance.

OUR

CODE
OF ETHICS

Learn about the ideas and behavior criteria that guide our performance.

Download the Code of Ethics

COMPLAINTS BOX

Your contribution is very valuable and will be taken into account. In this part of the process, please be as clear, objective and honest as possible when describing the basis for your complaint. Remember that the resolutions that may affect third parties will depend on it.
Your report may be anonymous or you may identify yourself.

In all cases, the information you provide will be handled confidentially, and as promptly as possible. Please be absolutely discrete about your complaint report in order to enable the Ethics Committee to attain its best and most effective performance.

Select how you wish to submit your complaint report:

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EMAIL

COMPLAINTS SYSTEM

To submit a complaint, register or do it anonymously. In any case, the information you provide will be confidential.

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COMPLAINTS BOXS

COMPLAINTS SYSTEM

To submit a complaint, register or do it anonymously. In any case, the information you provide will be confidential.

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BY PHONE

If you are in Mexico, please dial the following (toll free) number:
800 1 700 700
If you are outside Mexico, please use electronic means.

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